fg888 Terms & Conditions
Please read these terms carefully before registering or using any service on fg888. Your continued use of this platform constitutes acceptance of these terms.
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the fg888 platform, including the website at fg888.bio, all associated mobile web experiences, account services, game library, sportsbook, promotional offers, and customer support channels (collectively the "Platform"). These Terms form a legally binding agreement between you ("the User") and fg888. By registering an account, accessing the Platform, or placing any wager on fg888, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
These Terms are supplemented by our Privacy Policy and Responsible Gaming Policy, and by any specific promotional terms published in connection with individual offers on fg888. In the event of a conflict between these Terms and any promotional terms, the promotional terms shall prevail in relation to that specific promotion only.
Key Terms at a Glance
The following summaries highlight the most important principles governing your use of fg888. They do not replace the full terms set out in each section below.
fg888 is strictly for adults aged 21 and above. Registration by or on behalf of anyone under 21 is prohibited and will result in immediate account closure and forfeiture of any associated funds.
Each user may hold only one registered account on fg888. Operating duplicate or multiple accounts — including through different mobile numbers — constitutes a breach of these Terms and may result in suspension of all associated accounts.
All transactions on fg888 are denominated in Bangladeshi Taka (BDT). Deposits via bKash, Nagad, Rocket, and Upay are processed instantly. Withdrawals are subject to identity verification and processed within stated timeframes.
All bonuses on fg888 are subject to wagering requirements before associated winnings may be withdrawn. The specific rollover applicable to each promotion is stated in that promotion's individual terms. Bonus funds and real money are tracked separately.
You are solely responsible for keeping your fg888 account credentials confidential. fg888 will not be liable for losses resulting from unauthorised access caused by your failure to secure your login details.
fg888 operates as a safe and reliable platform with SSL encryption and fair play certified game outcomes. All disputes are handled transparently and in a timely manner for all Bangladesh players.
2. Eligibility
Access to and use of the fg888 platform is subject to the following eligibility requirements. By registering an account or accessing the Platform, you represent and warrant that you satisfy all of the following conditions at the time of registration and on every subsequent occasion that you access the Platform:
- You are at least 21 years of age. fg888 is strictly an adult-only platform. Players under 21 are prohibited from registering or using any part of the Platform, including the sportsbook, live casino, slots, and crash game verticals.
- You are accessing the Platform for your own personal entertainment only and are not acting as an agent for, or on behalf of, any third party in placing wagers or conducting any game session on fg888.
- You are not currently subject to any self-exclusion arrangement on fg888 or any other platform, and you have not previously been excluded from the Platform for breach of these Terms.
- The funds you deposit into your fg888 account are sourced from legitimate personal income or savings and are not the proceeds of any unlawful activity. fg888 is committed to complying with applicable anti-money-laundering obligations.
- You hold a valid Bangladesh mobile number registered in your own name, which you will use as your primary account identifier and as the destination for any withdrawal to a mobile wallet such as bKash or Nagad.
fg888 reserves the right to request documentary evidence to verify that you satisfy these eligibility requirements at any time. Failure to provide satisfactory verification within a reasonable timeframe may result in temporary restriction or permanent closure of your account and forfeiture of any balance held therein.
3. Account Registration
To access any game, sportsbook market, or financial service on fg888, you must register a personal account by providing accurate and complete information. You agree to keep all account information current and to notify fg888 promptly of any changes to your registered details.
- You must provide your full legal name as it appears on a valid government-issued identification document, your date of birth, your registered Bangladesh mobile number, and a secure password. This information is used for account verification, KYC compliance, and withdrawal processing.
- You may hold only one account on fg888 at any time. If you become aware that you hold more than one account — whether created intentionally or otherwise — you must notify fg888 support immediately. fg888 may consolidate, restrict, or close duplicate accounts at its sole discretion.
- You are responsible for all activity conducted through your fg888 account. If you suspect that your account credentials have been compromised, contact fg888 customer support immediately via live chat and change your password without delay.
- fg888 reserves the right to conduct identity verification (KYC) checks at any point during the account lifecycle, including at registration, before processing a withdrawal, or following unusual account activity. You agree to cooperate fully with any such verification request.
- Account registration on fg888 is free of charge. fg888 does not charge any registration fee, account maintenance fee, or inactivity fee. Certain transaction-related charges imposed by third-party payment providers may apply and will be disclosed at the time of the relevant transaction.
fg888 may decline any account registration application at its sole discretion without providing a reason. This includes applications that do not satisfy fg888's internal risk-management criteria, applications using mobile numbers linked to previously closed accounts, or applications that fail automated fraud-screening procedures.
4. Deposits and Withdrawals
All financial transactions on fg888 are processed exclusively in Bangladeshi Taka (BDT). fg888 does not support foreign-currency transactions and no currency conversion is applied to any deposit or withdrawal. The following conditions apply to all financial transactions on fg888:
bKash, Nagad, Rocket, Upay, Visa, Mastercard
Deposits: instant. Withdrawals: typically within minutes, subject to KYC status.
BDT only. No hidden conversion fees. ৳ symbol used throughout the platform.
Identity verification required before first withdrawal. Additional checks may apply for large transactions.
Additional conditions applicable to all deposits and withdrawals on fg888:
- All deposits must be made from a payment account — bKash wallet, Nagad wallet, or bank card — registered in your own name. fg888 does not accept deposits from third-party accounts. Any deposit received from a third-party source will be reversed and the associated account may be suspended pending investigation.
- Withdrawal requests will only be processed to a payment account registered in the same name as the fg888 account holder. Withdrawals to a different name or a different mobile number than the one used for deposit may be declined pending additional verification.
- fg888 reserves the right to impose minimum and maximum transaction limits on deposits and withdrawals. Current applicable limits are displayed within your account dashboard at the time of initiating a transaction. These limits may be adjusted from time to time without prior notice.
- Where fg888 has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms in connection with any transaction, fg888 may place a temporary hold on that transaction and the associated account balance pending completion of an internal investigation.
5. Bonuses and Promotions
fg888 offers a range of bonuses and promotional incentives to new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to Bangladesh's cultural calendar and major cricket events such as the BPL and T20 World Cup. The following general terms apply to all bonuses and promotions on fg888 unless the specific promotion's terms state otherwise:
- All bonuses are subject to wagering requirements. Unless a specific promotion states a different rollover multiplier, the standard wagering requirement on fg888 is applied to the bonus amount before any winnings derived from bonus funds may be withdrawn as real money.
- Bonuses credited to your account have an expiry period. If the applicable wagering requirement is not completed within the stated validity window, the bonus and any associated winnings will be forfeited automatically. The validity period for each bonus is stated in the individual promotion terms.
- Each promotion is available only to eligible players who satisfy the criteria stated in that promotion. Players flagged for bonus abuse, multi-accounting, or other prohibited conduct may be excluded from promotional offers at fg888's sole discretion.
- fg888 reserves the right to modify, suspend, or withdraw any promotion at any time, including after a promotion has been activated in a player's account, where fg888 has reasonable grounds to believe the promotion is being abused or exploited inconsistently with its intended purpose.
- Bonus funds and real money funds in your fg888 account are maintained as separate balances. Real money is used before bonus funds when placing wagers unless the specific game or promotion dictates otherwise. Bonus funds cannot be directly withdrawn — only winnings that have satisfied the applicable wagering requirement may be withdrawn.
fg888 does not guarantee the continuous availability of any specific promotion. Promotional offers are subject to availability and may be withdrawn, modified, or replaced without advance notice. Players are encouraged to review current promotion terms before opting into any offer.
6. Responsible Gaming and Prohibited Conduct
fg888 is committed to promoting responsible gaming and providing tools that enable players to manage their gaming behaviour effectively. The following conduct is strictly prohibited on the fg888 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, and forfeiture of account balance:
- Attempting to manipulate game outcomes, exploit software errors or vulnerabilities, use automated betting systems (bots), or collude with other players to gain an unfair advantage on fg888.
- Using the platform for any unlawful purpose, including money laundering, terrorist financing, or any activity that constitutes a criminal offence under applicable law.
- Providing false, inaccurate, or misleading personal information at any point during registration, KYC verification, or any other account-related process on fg888.
- Registering more than one account on fg888, or assisting any other person in circumventing the one-account-per-person rule, including by sharing account credentials with a third party or accepting credentials from a third party.
- Any conduct that fg888, acting reasonably, determines constitutes abuse of the Platform's systems, promotional mechanisms, customer support channels, or any other fg888 service or resource.
fg888 provides all registered players with access to responsible gaming tools including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. Players who feel gambling is becoming a problem are strongly encouraged to use these tools and seek professional assistance.
7. Intellectual Property
All content on the fg888 platform — including website design, layout, graphics, logos, text, game interfaces, promotional materials, and software — is the intellectual property of fg888 or its licensed content providers and is protected by applicable intellectual property law. The following restrictions apply to your use of fg888 content:
- You may not copy, reproduce, distribute, publish, display, modify, create derivative works from, or otherwise exploit any content from the fg888 platform without the prior written permission of fg888.
- The fg888 brand name, logo, and all associated trademarks are the exclusive property of fg888. You may not use any fg888 trademark, trade name, or logo in any manner likely to cause confusion, imply endorsement, or misrepresent your relationship with fg888.
- Game content available on fg888 is licensed from third-party providers including Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, and Microgaming. All intellectual property rights in such game content remain with the respective providers and are subject to their own licensing terms.
8. Limitation of Liability
To the fullest extent permitted by applicable law, fg888, its officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the fg888 platform, including loss of data, loss of profits, loss of winnings, or loss of goodwill, even if fg888 has been advised of the possibility of such damages.
fg888 does not warrant that the Platform will be continuously available, error-free, or uninterrupted. Scheduled and unscheduled maintenance, network outages, third-party service failures, and other technical events may result in temporary unavailability of some or all Platform features. fg888 will make reasonable efforts to communicate planned maintenance periods in advance.
- fg888's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount of deposits made by you to fg888 in the 30-day period immediately preceding the event giving rise to the claim.
- fg888 is not responsible for any telecommunications failure, internet connectivity issues, or device-level problems that prevent you from accessing the Platform or interrupt an active game session. It is your responsibility to ensure a stable internet connection when using fg888.
- Nothing in these Terms excludes or limits fg888's liability for death or personal injury caused by its own negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
9. Termination and Suspension
fg888 reserves the right to suspend or terminate your account and restrict your access to the Platform at any time and without prior notice in circumstances including but not limited to the following:
- You have breached any provision of these Terms, including the eligibility requirements, the one-account rule, the prohibited conduct provisions, or the deposit and withdrawal terms.
- fg888 has reasonable grounds to suspect that your account has been used for fraudulent activity, money laundering, or any other criminal purpose, or that your credentials have been compromised and the account is being accessed by an unauthorised third party.
- You have requested self-exclusion under fg888's Responsible Gaming policy. Your account will be suspended for the self-exclusion period you selected, during which you will not be able to access the Platform, receive promotional communications, or reactivate your account.
Upon account closure — whether initiated by you or by fg888 — any real money balance remaining in your account will be returned via the payment method on record, subject to completion of any outstanding KYC verification. Bonus balances and winnings derived solely from bonus funds that have not satisfied the applicable wagering requirement will be forfeited upon closure.
10. Governing Law and Disputes
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. fg888 operates as a safe and reliable platform committed to resolving any disputes with players in a fair, transparent, and timely manner. If you have a complaint relating to your fg888 account or any transaction on the Platform, you should first contact fg888 customer support via live chat to seek informal resolution.
Complaints submitted to [email protected] will be acknowledged within two Bangladesh Standard Time (BST, UTC+6) business days and investigated within a reasonable timeframe. fg888 will communicate the outcome of any investigation to the complainant in writing via the registered contact details associated with the account.
11. Amendments to These Terms
fg888 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, fg888 will endeavour to provide reasonable advance notice to registered players by posting the updated Terms on the Platform and, where practicable, notifying affected players via their registered contact details. The effective date of the current version is displayed at the top of this page.
Your continued use of the fg888 platform after any amendment to these Terms constitutes your acceptance of the amended Terms. If you do not agree with any amendment, you must cease using the Platform immediately and may request account closure by contacting fg888 customer support.
12. Contact Information
If you have any questions, concerns, or complaints regarding these Terms or your use of the fg888 platform, please contact the fg888 customer support team. Support is available 24/7 via live chat on the Platform. For formal written correspondence including complaints and legal notices, please use the email address below:
Email: [email protected]
Have Questions About These Terms?
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Visit Our FAQ Explore fg888 CasinoThese Terms & Conditions were last updated on 1 January 2026. fg888 reserves the right to update these Terms at any time. Continued use of the platform constitutes acceptance of the current Terms.